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Sempati Rent a car North Cyprus Terms and conditions






bulletTerms & Conditions

Sempati rent a car would like you to deposit payment when you make your booking. We accept Visa, Visa Debit, Master Card or Amex or Cash payment.

bulletCurrency: Rental Costs and Supplements will be charged in GBP (£).

bulletBasis of your contract: Any Vehicle hire purchased through us, in respect of which a voucher is produced in accordance with these terms and conditions, will constitute a legal agreement between you and us. Part of your contract with us is your agreement to sign a further document that we will produce at the time you pick up your vehicle. We refer to this further document as the "Rental Agreement". You will not be able to collect the Vehicle at your chosen location unless and until you agree to and sign the Rental Agreement. Any booking therefore involves two stages:

bulletWe will provide a voucher, which forms part of your contract with us. Evidence of payment for the Vehicle hire will be detailed in that voucher, and the issue of such voucher will be governed by and subject to the terms relating to the issue of the voucher.

bulletThe Rental Agreement, which relates to the actual hire of the Vehicle and is made using our booking facility.

bulletSince your Vehicle is to be provided by Sempati rent a car, as a condition of the Vehicle being released to you, you will be required to sign the Rental Agreement. The Rental Agreement should be reviewed before signature, to ensure that you are aware of and understand the terms upon which the Vehicle is being provided. Key terms of the Rental Agreement are set out below.

bulletDriver information: Renter must hold a full valid drivers licence. Age Restriction : Minimum rental age is 25

bullet Rental Period: The minimum rental period is 3 days.

bulletSeat Belts: All vehicle occupants must use a seatbelt at all times.

bulletState/Border Restrictions: Cars are not allowed into South Cyprus.

bulletCollection Time: Your vehicle will only be held available for up to 1 hours after the agreed collection time, you must contact us if you will arrive after this time.

bulletIncluded in your booking cost:
bulletMileage Allowance: The Vehicle is provided with an unlimited Kilometre/Mileage Allowance.

bulletInsurance Loss/Damage Waiver 1: Is included in the booking cost and reduces your financial liability. Driving on unpaved roads voids Collision Damage Waiver (CDW) coverage.

bulletTheft Protection (TP): In the case of theft or fire, you must contact the police and report the incident within 24 hours, and submit a copy of the police report, the bulletrental agreement and the Vehicles keys to the rental location. Responsibility is non-waiverable in case of theft or damages due to a theft attempt (excess apply).

bulletTheft protection does not apply beyond the rental date agreed with the pickup location.

bulletFor details of this insurance, please check with Sempati rent a car on collection of the Vehicle.

bulletRoadside Assistance: 24 hour roadside assistance is provided. The phone number will be supplied on the rental agreement at the time of hire.
bulletPlease see the procedures detailed below for what to do in the event of an Incident.
bulletDepending on circumstances, we reserve the right not to replace the vehicle.

bulletTaxes & Surcharges: VAT is charged on the additional local charges, i.e. Excess Waiver, and petrol.
bulletThis is paid locally by you.

bulletRefunds: No credit will be given for the unused portion of the Rental Period.

bulletAdditional Driver(s)
bulletThere is no extra charge for additional drivers.
bulletAll additional drivers must show full driving licences.

bulletFuel: The type of fuel will be stated, and also labled on the petrol cap. We consider that you are responsible in case of any fuel mistakes. This is paid locally by you.

bulletFines and Penalties: You are responsible for the cost of any parking fines or other penalties incurred whilst the Vehicle is on rent to you. Sempati rent a car will bulletpass the relevant charge on to you plus any administrative expenses.

bulletOut of Hours Charge: There is no ‘Out of hours service’ charge.

bulletLate Returns: If the Vehicle is returned later than the time specified in the voucher, Sempati rent a car will apply a charge. This is paid locally by you.

bulletLost Keys: Should the Vehicle’s keys not be handed back to a Sempati rent a car employee at the return depot then a charge will be incurred. This is paid locally by you.

bulletSpecial Requests: On request the following special requests may be available:

bulletBaby seat = No charge
bulletSpecial Request items are available On Request and if applicable are Subject to Availability.

bulletYou will be required to fit the child seat yourself.

bulletCleaning Fee: A cleaning fee may be charged if the Vehicle is returned in an unacceptable condition or if it requires a special washing. This is paid locally by you.

bulletInsurance: The customer understands that all insurance cover is provided by Sempati Rent A Car. Insurance does not cover driving on unpaved roads, tyre or windscreen damage. In the event of an accident the customer must pay up to £ 250 Excess.

bulletCondition of Vehicle: The Vehicle must be returned, normal wear & tear expected, in the same condition as when rented.

bulletDocuments Required
bulletThe Vehicle will not be released to you for rental unless you produce the documents listed below:

bullet A printout of your Voucher.
bullet A valid, original driver’s licence is required for yourself and each additional driver:
bulletAll drivers licences must be for manual transmission Vehicles, unless you have specifically pre-booked an automatic Vehicle.
bulletAll drivers’ licences must be held for more than one year.UK drivers: the paper counterpart must accompany any photo card licence (we do not call the DVLA to bullet confirm the status of a licence).
bullet The credit/charge card:
bulletThis must be the card used to make your booking.
bulletThis must be the original card in your name (not a copy).
bulletAll additional drivers must show a valid credit card issued in their name at the time of rental.
bulletThe cardholder must be present.
bulletIt must be a valid credit card with sufficient funds available to cover any required deposit.

In case of an Incident:

bulletInform the Police immediately ( Call 155 ) and obtain an Incident or Crime Number.
bulletNotify our Customer Services right away.
bulletObtain names, addresses, contact telephone numbers of all third parties and witnesses and Vehicle registration numbers of all third parties and supply them to us.
bulletImmediately send us any letter from any third party, any claim form, any written summons or any other documents relating to any Court proceedings.
bulletProvide all reasonable assistance to us or our agents and insurers in dealing with the Court proceedings including allowing Court actions to be taken in your name and defending any proceedings taken against you.
bulletAt the time of an incident, which has involved the Vehicle and a third party in an accident, make no admission of liability to any persons.
bulletYou agree to make good (and if necessary pay Sempati rent a car for) any and all damage or loss sustained to the Vehicle and to any third party during the Rental Period in the event that you:

bulletFail to ensure that an Incident Report Form is completed and submitted to the rental company.
bulletUse the Vehicle for any purpose other than that for which it was supplied to you.
bulletUse the Vehicle to participate in any illegal activity.
bulletDepending on the circumstances, we reserve the right not to replace the Vehicle.

bulletGeneral information
bulletPlease ensure that you:

bulletDo not use or drive the Vehicle or allow anyone else to use or drive the Vehicle whilst intoxicated or under the influence of any medication or other legal or illegal substance, which impairs driving ability.
bulletDo not allow or do work on or to the Vehicle including altering, removing or changing any component and changing in any way the Vehicle’s specification or appearance.
bulletDo not represent that you are the owner of the Vehicle or Our agent.
bulletDo not remove/change any name or other mark identifying ownership of the Vehicle.
bulletDo not sell, rent or dispose of the Vehicle or any extras in any way.
bulletEnsure that the Vehicle is not used in any unsafe circumstances, in a condition that is considered unsafe to drive or use the Vehicle for the purpose for which it is not designed or not suitable for. In particular you will not overload the Vehicle, you will properly secure all loads and not carry any hazardous, dangerous or inflammable substance(s).
bulletDo not use the Vehicle for racing, pace making or any other form of competition.
bulletDo not use the Vehicle for towing, pushing, driving tuition or any other hazardous or unusual use.
bulletWe will not be held responsible for anyone driving under the influence of alcohol/ drugs, causing wilful damage, off road driving or driving without due care and attention. You accept responsibility in respect of such claims. This list is not exclusive.

You may be held liable by Sempati rent a car to make good any and all damage or loss sustained to the Vehicle and to any third party during the Rental Period in the event that you:

bulletFail to ensure that an Incident Report Form is completed and submitted to Sempati .
bulletUse the Vehicle for any purpose other than that for which it was supplied to you.
bulletUse the Vehicle to participate in any illegal activity.
bulletFail to take reasonable care of the Vehicle.
bulletIf you fail to fulfil any of the obligations imposed on you by this clause, you may invalidate your Insurance as applicable and/or be held liable by us to make good bulletall loss or damage sustained.
bulletTerms and Conditions and Prices are subject to change without notice and may vary by location.

Cancellations and Amendments:
Cancellations and amendments must always be made directly with us. Amendments to bookings are free of charge.

Cancellation charges apply as follows:
Within 48 hours of placing the booking the deposit is fully refundable (unless within 48 hours before the rental takes place). When canceling after 48 hours of making the booking the deposit paid will be non-refundable. Credit card fees are non-refundable.

In the event of a "NO SHOW" (when the client fails to collect a vehicle and the booking is not cancelled in advance) we are unable to provide any refund. If clients end the hire duration early or are late collecting the vehicle, we are unable to refund any unused hire days.

Cancellation Charge: We will charge a cancellation fee for any booking you are unable to honor prior to the collection date. No refunds will be given for no shows in resort, rentals ended early, late collections or cancellations made after the rental start date, even if cancellation protection or CAPP is purchased. Bookings can only be cancelled upon return of the rental voucher (if issued).


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